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Zimblumi – Support

A creative kids game for collecting, coloring, drawing and decorating tiny friends.

Getting Started

  • Open Mystery Boxes to discover Zimblumis.
  • Customize unlocked characters with Fill, Draw and Stickers.
  • View saved creations in My Room.
  • Collect Stars and Daily Rewards.

Frequently Asked Questions

Do I need an account?

No. Zimblumi does not require account registration or sign-in of any kind.

Where is my game progress stored?

Your game progress, character collection, drawings and stickers are stored locally on your device. Zimblumi does not use a cloud account or server to store your data.

Can I restore progress on another device?

Zimblumi does not offer a built-in way to transfer or restore progress on a different device, since there is no account or cloud sync. If you restore your iPhone or iPad from an iOS device backup that included Zimblumi, your data may carry over as part of that backup, but this is a general iOS feature and not something Zimblumi controls.

How do I draw on a character?

Open a character and use the Fill, Draw and Stickers tabs. Fill lets you tap to color the body, belly and hat. Draw lets you sketch freehand with Marker or Pencil tools, using your finger or Apple Pencil (drawing with your finger can be turned on or off). Stickers let you add, move, resize and rotate decorations on the character.

Why is a character locked?

New Zimblumis are discovered by opening Mystery Boxes. A locked character is simply one you haven't unlocked yet — keep collecting Stars and opening Mystery Boxes to reveal all 12 Zimblumis.

How do I reset the game?

Game data can be reset from the Parent Area, which is protected by a simple parental gate so children can't reset progress by accident.

How do I report a problem?

Contact us using the information below. Please include your device model, iOS/iPadOS version and a short description of the issue so we can help as quickly as possible.

Contact Support

For support requests, bug reports, or feedback about Zimblumi, contact:

[email protected]

We aim to respond to support requests as quickly as possible. When reporting a problem, please include:

  • Your device model (iPhone or iPad)
  • Your iOS/iPadOS version
  • A short description of what happened
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